ar999 Privacy Policy — Your Information Is Protected

Last Updated: January 2026

Introduction & Scope

This Privacy Policy ("Policy") is issued on behalf of ar999 and applies to all registered users and visitors of the ar999 platform. When you use our website, play games, create an account, or use any of our services, you are considered to have accepted the terms of this Policy.

ar999 takes user privacy very seriously. We exercise the utmost care in collecting and processing your personal information. The purpose of this Policy is to clearly inform you what information is collected, why it is collected, and how it is used and kept secure.

Important: This Policy may be updated from time to time. When changes are made, an updated version with a new date will be published on this page. Continued use of the platform will be taken as your acceptance of the revised Policy.

What Information We Collect

1

Registration & Identity Information

When you create an account at ar999, we collect the following information:

Full name and date of birth
Email address and mobile number
Login username and password (stored in encrypted form)
Identity document details required for age verification

We only approve accounts for individuals aged 21 or older. Use of the platform by minors is strictly prohibited.

2

Financial & Transaction Information

The following information may be required to complete transactions on the ar999 platform:

bKash, Nagad, or Rocket mobile banking number
Deposit and withdrawal amounts and transaction history
Reference information required for payment verification

All financial transactions are processed through third-party payment gateways, and ar999 never stores your full card number or bank password.

3

Usage Patterns & Technical Information

When you use our platform, certain information is collected automatically:

IP address and device type
Browser name and version
Time of access and session details
Cookie and local storage data
Preferred games and betting types (collected in aggregate for analysis)

How Information Is Used

4

Purposes of Data Use

ar999 uses the information collected about you for the following legitimate purposes:

To create, verify, and manage your account
To successfully process deposit and withdrawal requests
To ensure platform security and prevent fraud
To provide customer support and resolve issues
To enforce responsible gaming policies and ensure user safety
To improve platform performance and enhance the user experience
To meet applicable legal and regulatory obligations

5

Communications & Notifications

Using the contact information you have provided, we may send you the following messages:

Important account-related notifications (login, password changes, etc.)
Transaction confirmations and withdrawal updates
Security alerts and suspicious activity notifications
Notices of changes to platform policies

You can turn off promotional communications from your account settings. However, essential account-related notifications cannot be disabled.

Information Sharing with Third Parties

6

Circumstances for Disclosure

ar999 does not sell or transfer your personal information to any third party for commercial purposes. However, limited information may be shared in the following circumstances:

Payment Processing: Only the information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, and Rocket.
Legal Obligations: Information may be provided in compliance with applicable law in response to a court order or a request from a legitimate authority.
Fraud Prevention: Relevant information may be provided to the appropriate authorities to assist in investigating fraud or cybercrime.
Service Provider Partners: Limited information may be shared with technology partners who assist in operating the platform, only as needed for specific tasks; they are required to comply with our privacy standards.

Outside the circumstances listed above, ar999 never discloses your information without your consent.

Cookie Policy

7

What Cookies Are and Why They Are Used

Cookies are small text files stored on your device when you visit a website. ar999 uses the following types of cookies:

Essential Cookies: To maintain login sessions and ensure the basic functionality of the platform.
Functionality Cookies: To remember your preferences and settings, such as language preference.
Analytics Cookies: To collect aggregate statistics that help us understand how users are using the platform.
Security Cookies: To detect unauthorized access and keep your account secure.

You can manage cookies from your browser settings. However, disabling certain cookies may limit the functionality of the platform.

Data Security Measures

8

Technical & Organizational Security

ar999 has adopted industry-standard technical and organizational measures to protect your information:

SSL Encryption: All data transmitted between the website and server is encrypted using SSL/TLS protocol.
Password Hashing: No password is stored in plain text; strong hashing algorithms are used.
Access Controls: Only authorized personnel are granted limited access to the information they need.
Regular Audits: Security measures are regularly reviewed and upgraded.
Firewall & Monitoring: Systems are in place to automatically detect and block suspicious activity.

While we are committed to ensuring the highest level of protection, no method of transmitting information over the internet can be claimed to be 100% secure. We therefore encourage you to play an active role in keeping your own account secure.

Your Rights & Controls

9

Right to Access & Correct Information

You have the following rights regarding personal information associated with your ar999 account:

Right of Access: You may request to know what information is stored in your account.
Right to Rectification: You may request correction of inaccurate or incomplete information.
Right to Erasure: In certain circumstances, you may request deletion of your information, provided it does not conflict with legal obligations.
Right to Restrict Processing: In certain cases, you may request that processing of your information be limited.
Right to Portability: You may request to receive your own data in a structured format.

To exercise these rights, contact us directly. We generally respond within a reasonable timeframe.

10

Account Closure & Data Retention

If you decide to close your ar999 account:

Your account will be deactivated and future transactions will be stopped.
Certain information (such as transaction records) may be retained for the period required by applicable law for legal and regulatory reasons.
After the required retention period, your information will be securely deleted or anonymized and stored safely.

Protection of Minors

11

Policy Regarding Those Under 21

ar999 is intended only for individuals aged 21 or older. We do not intentionally collect personal information from minors. If we are informed that a minor has created an account, that account will be immediately closed and the associated information will be deleted.

If you believe that a minor has gained access to our platform, please contact us.

Policy Changes & Contact

12

Policy Amendment Process

ar999 reserves the right to amend this Privacy Policy at any time. For significant changes, we will:

Publish an update with a new effective date on this page.
Notify registered users by email if we consider it necessary.
May display a notice of important changes when you log in to the platform.

Continued use of the platform after changes have been made will be considered as your acceptance of the new Policy.

Privacy Contact

If you have any questions, concerns, or requests regarding this Policy, please contact our support team:

[email protected]

24/7 live chat support is available

Support is available in both Bengali and English.